SHIPPING POLICY

SHIPPING POLICY — MADEINCOLORS

Processing Times

All orders are processed within 1 to 3 business days after purchase. Once your order has shipped, you will receive a confirmation email with your tracking number. Business days are Monday through Friday, excluding public holidays.

During high-volume periods such as Black Friday, Cyber Monday, or promotional campaigns, processing times may be slightly longer. We will always keep you informed.

Shipping Costs

Standard delivery is available for all orders. Orders over €45 qualify for free shipping, applied automatically at checkout, no code needed.

Delivery Times

Estimated delivery times after your order has shipped:

  • France: 3 to 5 business days
  • Europe: 3 to 5 business days
  • Rest of the world: 5 to 8 business days

Delivery estimates begin from the date your order ships, not the date of purchase. Actual delivery time may vary depending on destination, carrier capacity, and seasonal demand.

Order Tracking

As soon as your order leaves our processing center, we will send you a tracking number by email so you can follow your package every step of the way. Please allow 24 to 48 hours for tracking information to update after your shipping confirmation.

International Shipping and Customs

We ship worldwide. All applicable customs duties and import taxes are included in your order total — no surprise fees upon delivery. What you pay at checkout is the final amount, no exceptions.

Lost, Delayed, or Damaged Orders

If your package tracking shows no movement for an extended period, or if your order arrives damaged, please contact us at info@madeincolors.com. Please retain the original packaging and photograph any damage found; this allows us to resolve the issue as quickly as possible.

We will open an investigation with the carrier and ensure your situation is handled.

Split Shipments

It may happen that items from the same order are shipped in separate packages, at no extra cost to you. You will receive a tracking email for each shipment.

PO Boxes and Remote Addresses

Some carriers cannot deliver to PO boxes, military addresses, or certain remote areas. If this applies to your order, we will contact you to arrange an alternative delivery address.

Questions?

Email us at info@madeincolors.com and we will respond within 24 to 48 hours.