RETURN AND REFUND POLICY

RETURN AND REFUND POLICY — MADEINCOLORS

By placing an order on madeincolors.com, you agree to the terms below. Your legal consumer rights remain fully protected in all circumstances.

30-NIGHT SATISFACTION GUARANTEE

We are proud of every pair of MADEINCOLORS glasses. If you are not satisfied with your purchase, you have 30 days from the delivery date to contact us and request a solution.

HOW IT WORKS

We do not require you to return the product to us. If something is wrong, simply contact us and we will arrange the situation — no complicated return process, no shipping label, no waiting.

To initiate a claim, send us an email at info@madeincolors.com with your order number and a brief description of the issue. We will respond within 24 to 48 hours.

RESOLUTION OPTIONS

Once your claim is approved, we will offer you one of the following options:

  • Store Credit — a voucher worth 100% to use on any MADEINCOLORS product, valid for 12 months.
  • Full Refund — returned to your original payment method within 5 to 10 business days.

We will primarily offer store credit. If you prefer a full refund, simply let us know and we will process it without further questions.

WHEN DOES THIS GUARANTEE APPLY?

Our 30-Night Guarantee covers the following situations:

  • Your order arrived defective, damaged, or incorrect
  • The product does not match what was described on our site
  • You are not satisfied with your purchase within the 30-day window

We reserve the right to request a photo or brief description of the issue to process your claim efficiently.

WHAT WE DO NOT COVER

  • Claims submitted more than 30 days after delivery
  • Damage caused by misuse, accident, or normal wear and tear
  • Items purchased from unauthorized third-party resellers

EU / EEA & UK CUSTOMERS

If you reside in the EU, EEA, or the UK, a legal 14-day right of withdrawal applies to your purchase. Our 30-Night Guarantee is in addition to and extends this right. Where local laws grant more favorable rights, those always prevail.

NO FEES. NO HASSLE.

We do not charge any restocking or handling fees, and we never ask you to return the product. Our goal is simple — if you are not satisfied, we want to make it right.

For any questions, contact us at info@madeincolors.com.